Barnard College Information Technology
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Sample

Please create a Corporate Time account for this user:

First and Last name of Staff member:

in this department:

Barnard email login

Person (usually department head or administrator) requesting the account:

Please create a Corporate Time account for this user:

First and Last name of Staff member:  Sheila Jones

in this department:  Astronomy

Barnard email login: sjones

Person requesting the account:  Phillip Milbank

Please reset the Corporate Time password for this user:

First and Last name of Staff member:

in this department:

Barnard email login

Please reset the Corporate Time password for this user:

First and Last name of Staff member:  Sheila Jones

in this department:  Astronomy

Barnard email login: sjones

Printer Repair - User sends an email to Purchasing

Please place a service call with Arista to fix this printer:

Model:

Location: 

Symptom: 

Charge to account #: 

For more information, call: Sheila Jones, x4-5555

Printer Repair - User sends an email to Purchasing

Please place a service call with Arista to fix this printer:

Model: HP 4350DTN

Location: 604 Milbank

Symptom: Pages are smudged.  We see damage on one of the rollers.  We believe the fuser needs to be replaced.

Charge to account #: 0 123555 1234

For more information, call: Sheila Jones, x4-5555

Repair Network jack in staff or faculty office

Department:

Jack Location (building, room, wall):

Jack number:

Type of problem:

• Physically broken jack

• no connectivity

Reported by:

• First and Last name of Staff member:

• phone number

Note:  to repair phone jack, see http://barnard.edu/at/PhoneTriage.html

Repair Network jack in staff or faculty office

Department:  Chemistry

Jack Location (building, room, wall):  917 Altschul, north wall

Jack number: 14B

Type of problem:  no connectivity

 

Reported by: Sheila Lenox

Phone: x4-5555

Staff  turnover: Department requests automatic reply on former employee's indicating employee no longer at Barnard

see http://www.barnard.columbia.edu/at/TerminationEmail.htm

Static IP for network printer

Location of printer 
Owner (Department Head)
Department 

Name of printer
Brand
Model
MAC address 

Static IP for network printer

Location of printer: 203 Lehman
Owner (Department Head): Carol Falcione
Department: Library 

 

Name of printer: 203 Lehman
Brand: HP
Model: 4350
MAC address: 00:12:34:56:12:34 

Static IP for server

Location of server: 
Owner (Department Head):
Department: 

 

Name of server: 
Administrator (Who maintains the server):
Who do we call if we see this is compromised (Name and cell phone):
Basic function of the server (file server, web server, database, etc.):
MAC address:
Operating System including version:

Static IP for server

Location of server:  206 Lehman
Owner (Department Head): Mary Ellen Tucker
Department: Academic Technologies

 

Name of server: Butternut
Administrator (Who maintains the server): Andrew Blaner
Who do we call if we see this is compromised (Name and cell phone):  Mary Ellen Tucker  917 555 1234
Basic function of the server (file server, web server, database, etc.): file server
MAC address: 00:12:34:56:12:34 
Operating System including version: Microsoft Windows Server 2003, Standard Edition

Static IP for other hardware

Location of unit:

Type of unit: (computer, special device)
Owner: (Department Head)
Department 

Name of unit
Brand
Model
Basic function of the unit:

Why does it need a static IP:
MAC address:
Operating System including version:

Static IP for other hardware

Location of unit: Bowling Alley

Type of unit:  Automatic Pin Counter
Owner:   Sheila Jones
Department:   Academic Technologies

Name of unit: Ace Pin Counter
Brand: Onaroll
Model:  Zeus 456
Basic function of the unit: counts pins standing; calculates score; displays on monitor
Why does it need a static IP:  This counter continuously syncs with a remote vendor database to ascertain the number of bowling pins left standing.

MAC address: 00:12:34:56:12:34
Operating System including version: Linux Red Hat

Student Club list serv  

(authorized through College Activities who sends this info to help@barnard.edu)

Barnard Club name:

List serv name (begins SGA, will appear as lower case):

 

Please create a new list serv for this club

and give the log in information to the CAO club advisor.

Advisor's name (CAO staff):

Advisor's phone:

Student Club list serv  

Barnard Club name: Gardening Club

List serv name: sgagarden

 

Please create a new list serv for this club

and give the log in information to the CAO club advisor.

Advisor's name: Samatha Rogers

Advisor's phone:  4-5555

Student Club Web site 

(authorized through College Activities who sends this info to help@barnard.edu)

Barnard Club name:

Web Site Manager:

Web Site Manager Barnard email address:

 

Account name (up to 8 characters):

This account name will be the URL as in the example below for the Garden club
www.barnard.edu/garden

 

Please create a new club account <or reset the password of the existing account> 

and give the new password to the CAO club advisor.

Advisor's name (CAO staff):

Advisor's phone:

Student Club Web site

Barnard Club name: Gardening Club

Web Site Manager: Sarah Green

Web Site Manager Barnard email address: sg5555

 

Account name (up to 8 characters): garden

This account name will be the URL as in the example below for the Garden club
www.barnard.edu/garden

 

Please create a new club account

and give the new password to the CAO club advisor.

Advisor's name: Samatha Rogers

Advisor's phone:  4-5555

Requested by: <FT faculty or staff, email address>

Proposed name:

Wiki Editor and Status:

Active email account for this user:

Reason needed:

Requested by: Sheila Jones, sjones@barnard.edu

Proposed name: PGcommittee

Wiki Editor and Status: Samatha Smith, PT consultant

Active email account for this user: ssmith@barnard.edu

Reason needed: Maintain agendas and minutes of meetings for the Parking Garage Task Force

Wireless access point in staff area

Requested by:

Proposed location:

Reason needed:

 

(optional)
 

For existing device

Brand:

Model:

Hardware address:

Wireless access point in staff area

Requested by:  Sheila Jones

Proposed location:  302 Barnard Hall, staff office

Reason needed: professors want to be able to use wireless laptops in lounge area in the hallway

 

For existing device

Brand: Linksys 

Model:  Wireless-G

Hardware address:  00:12:34:56:12:34

Request for Microsoft Office 2007

Please install Microsoft Office 2007 on my Dell computer.
(Note that you cannot have both Office 2003 and Office 2007 on the same computer.)

First and Last Name of Staff member:

Department:

Dell tag number:

 

I have read Barnard's Office 2007 Migration Guide at www.barnard.columbia.edu/edtech/office2007migration.pdf (Yes/No):

I have read the section in the document on macros (Yes/No):

I understand that Office 2007 looks significantly different than Office 2003, and there will be an adjustment period while I get used to the new interface (Yes/No):

I understand that the default file formats are different in Office 2007 and Office 2003 (Yes/No):

 
For maximum compatibility with colleagues, I want Office 2007 to be installed with the Default Save format set to Office 97/2003 (Yes/No):

 
I understand that if "no" is selected above, when I share documents with other staff members, I will advise them that they may need the compatibility pack added to their Office 2003 installations (Yes/No/Does not apply):

Request for Microsoft Office 2007

Please install Microsoft Office 2007 on my Dell computer.
(Note that you cannot have both Office 2003 and Office 2007 on the same computer.)

 

First and Last Name of Staff member: Sheila Jones

Department: Anthropology

Dell tag number: 6YG43T9

 

I have read Barnard's Office 2007 Migration Guide at www.barnard.columbia.edu/edtech/office2007migration.pdf (Yes/No):  Yes

I have read the section in the document on macros (Yes/No): Yes

I understand that Office 2007 looks significantly different than Office 2003, and there will be an adjustment period while I get used to the new interface (Yes/No): Yes

I understand that the default file formats are different in Office 2007 and Office 2003 (Yes/No): Yes

 
For maximum compatibility with colleagues, I want Office 2007 to be installed with the Default Save format set to Office 97/2003 (Yes/No): Yes

 
I understand that if "no" is selected above, when I share documents with other staff members, I will advise them that they may need the compatibility pack added to their Office 2003 installations (Yes/No/Does not apply): Does not apply