Please adjust this phone:

Phone number:

Department:

Location (building, room, desk):

Phone is used by:

• First and Last name of Staff member:

• Common use phone for staff

Change service

• name on display is wrong

• reset password for voicemail

Please contact this staff member about repair:

• First and Last name of Staff member:

• Phone:

• email:

 

Staff member who is requesting the change:

2)  Repair

This phone is not working:

Phone number:

Department:

Location (building, room, desk):

Phone is used by <pick one>:

• First and Last name of Staff member:

• Common use phone for staff

Symptoms:

• no dial tone  -  we have tried Troubleshooting Guide A

• static on the line, connection not clear  -  we have tried Troubleshooting Guide A

• lights are blinking -  we have tried Troubleshooting Guide B

• phone jack is broken, hanging off the wall

• phone is physically broken; phone cord is missing

Please contact this staff member about repair:

• First and Last name of Staff member:

• Phone:

• email:

Department Phone Code:  BC____________  (find this in eBear / Services / Purchasing / Phone bill)

Charge repair to this fund line:

Department Head who has authorized repair:

3)  Adjust Service

Please adjust this phone:

Phone number:

Department:

Location (building, room, desk):

Phone is used by:

• First and Last name of Staff member:

• Common use phone for staff

Change service

• voicemail not working

• need to change service

  • local to long distance

  • long distance to local

  • add larger voice mail box

  • eliminate phone line

• relocate existing phone jack

• move existing phone line and instrument to another jack

Please contact this staff member about repair:

• First and Last name of Staff member:

• Phone:

• email:

Department Phone Code:  BC____________  (find this in eBear / Services / Purchasing / Phone bill)

Charge adjustment to this fund line:

Department Head who is requesting the change:

4)  New phone

Please install a new phone:  

Department:

Location (building, room, desk):

To be used by:

• First and Last name of Staff member:

• Common use phone for staff 

User request

• new phone jack and instrument needed

• user wants to order new cell phone

• new phone needed at an existing jack  (I confirmed that the jack is "live" by borrowing a nearby phone and plugging it into this jack)

• user wants to add FAX line

Please contact this staff member about repair:

• First and Last name of Staff member:

• Phone:

• email:

Department Phone Code:  BC____________  (find this in eBear / Services / Purchasing / Phone bill)

Charge to this fund line:  

Department Head who is requesting the new phone:

Special Telephone Service needed

Phone number:

Department:

Location (building, room, desk):

Phone is used by:

• First and Last name of Staff member:

• Common use phone for staff

Special Service, configuration or adjustment needed:

• user wants to send phone broadcast message

• telephone bill, viewed in eBear, is wrong

• user wants to receive Barnard email on TREO or Blackberry (Owned by College - or personal phone)

• user wants to sync Barnard office calendar (Outlook or Palm) to TREO or Blackberry (Owned by College - or personal phone)

Please contact this staff member about request:

• First and Last name of Staff member:

• Phone:

• email: