For faculty and administrative departments, BCIT recommends contacting Mail and Document Services to discuss purchase of a business-class Ricoh printer/copier. If this is not suitable for your office, we currently recommend network printers: either the HP LaserJet M401dn (for monochrome) or the HP LaserJet Pro M451dn (for color). We recommend strongly against purchasing consumer-grade personal printers, for reasons of reliability, consistency of support, and cost-effectiveness.
For assistance installing, configuring, or troubleshooting a College-owned printer, please contact the BCIT Service Desk.
Starting in Fall 2011, the College has initiated a new Managed Print Services (MPS) program with Ricoh Business Solutions, under their Ikon subsidiary.
The program is currently for network printers only. Under the MPS program, departments no longer purchase toner cartridges or maintain a toner inventory or purchase repair service for their networked printers. Ricoh/Ikon will supply the toner before it runs out and will make necessary repairs. Barnard Print Services will pay Ricoh a contracted rate for all prints made, and departments will then be charged back monthly based on the number of prints made by all users in the department.
The BCIT Service Desk will do initial troubleshooting on any printers covered under this program. If the technician cannot resolve the issue, the problem will be referred to Ricoh, who will either repair or replace the printer without additional cost to the department.
Students and faculty can print to seven public computing locations around campus, via the Columbia NINJa printing system. This service includes 100 free black-and-white pages per week (more can be purchased online via the CUIT website). Staff can use the NINJa system as well, but must purchase pages in advance.
Barnard’s NINJa printers are in the following locations: