Connecting Your Computer at Cathedral Gardens
Glossary
Road Runner uses different types of cable modems. There might be variations between these pictures and your model.
Check that this is ON. Try plugging into another outlet on the strip.
Look at the cables between your computer and the cable modem. They should not be broken, frayed, or twisted in knots.
Unplug each end of the cable and plug it back in.
If the cable is broken or frayed, report the problem.