You should bring all software, hardware, information related to your computer with you to Barnard. This includes manuals, install disks, cables, etc. If something should happen to your computer, you might need to re-install some of your programs and therefore need their original disks and license number. It is particularly important to bring the main manual for your computer. If an ACE needs to assist you with your connection, she might need it to figure out how to open a difficult computer case or for a variety of other reasons.
Barnard Student Computing supports both PC and Macintosh computers. We are best equipped to support systems running the follow operating systems: Windows 7, Windows Vista, Windows XP and Mac OS X 10.6 and higher. If you are using an operating system which we do not recommend, you will be able to configure your own network connection, but our staff are not trained to troubleshoot any problems that may occur in the process.
If you need help determining which operating system you are running, please see below:
Navigate to the Apple icon in the upper-left corner of the screen. Click on it once and select About This Mac. If you have OS X 10.8, please then click on the 'more info' button.
In the Start menu, right-click on Computer then select Properties.