Phone service for the administrative campus buildings is provided by Columbia University, either via Voice Over IP service (in the Diana Center) or via the ROLM system (everywhere else).  

Contact CUIT directly at x41919 / 212-854-1919 for these issues:

  • Changing the "display name" on your phone extension (the internal "caller ID" name)
  • Resetting your voicemail password
  • Replacing equipment (base unit, handset, etc.) or getting new equipment (e.g., headsets)
  • Disconnects or poor line quality
  • Adding service features (e.g., long-distance or international calling)

Contact the BCIT Service Desk if you want to:

  • Physically move an existing phone line
  • Request a new phone line