The Barnard Primary Care Health Service recognizes that serious illness will not always be confined to weekday, daytime hours. For those urgent or potentially dangerous situations that cannot wait until Primary Care re-opens, telephone advice is available throughout the academic year, including Thanksgiving, and spring breaks. The Clinician On-Call is not available during winter or summer break.
Please note that the Clinician On-Call is only available when PCHS is not open. During regular business hours, please call Primary Care at 1-212-854-2091.
When should I call?
The Clinician On-Call should be used for those urgent situations that cannot wait until Primary Care is open again. Please note that the Clinician On-call is NOT for routine health questions that can be answered during normal PCHS business hours.
The Clinician on call can assist you in determining whether you should go to the emergency room, an urgent care center, or if you should wait until the PCHS opens to address your medical problem.
Conditions that have persisted for weeks or months without change can also usually wait until the PCHS is open.
The Clinician On-Call is designed to provide health advice connected with an urgent medical condition, not to answer insurance or administrative questions.
When will they answer?
Calls are triaged based on urgency of the situation. It is important to leave your phone line open and remain with your phone so that we can call you back! If you have not received a response within 30 minutes, please call again and contact your RA or GA for assistance.
Who may use the service?
The Clinician On-Call is only for currently registered Barnard students. We are not able to give advice for non-Barnard friends, relatives, graduates, Columbia students, etc. Also, we will not discuss your medical situation with family, friends or other health care providers without your permission.
Can I call for another student?
Generally the most appropriate advice is given when the Clinician On-Call can speak directly with the student who is ill. You may call for your friend (as long as she is a Barnard student), but she should expect to speak directly with the clinician when she/he calls back.
What do I do if I am very upset, or have a problem that requires a mental health consultation?
If a counseling-related emergency occurs during office hours, call the Furman Counseling Center at 1-212-854-2092, or Primary Care at 1-212-854-2091. Regular office hours are 9:00a.m. to 5:00p.m., Monday through Friday.
If a counseling-related emergency arises after hours or on the weekends, telephone consultation is available by calling the After-hours Psychological Emergency Line at 1-855-622-1903.
We hope you stay healthy day and night… but if an after-hours emergency arises, the Clinician On-Call is available to help.